Our services
Managed IT Services
Don’t wait for your technology to break! When your IT system does not work properly, everything grinds to a halt. With a standard break and repair service contract, you usually need to wait for something to break before your IT service provider can fix it. That condition seems to make sense even though it could easily result in hours of downtime. But what if you could keep your technology from breaking in the first place?
Structured Cabling
Structured network cabling is a standardized architecture for a building or campus's data and telecommunications infrastructure. Unlike traditional "point-to-point" wiring, where devices are directly connected with individual cables, structured cabling uses a modular, hierarchical approach. This system supports multiple services—including data, voice, and video—through a single, integrated network.
We provide structured cabling in both copper and fiber. Our services in this area include laying of cables in new offices and buildings, replacement and maintenance of existing cables in offices and buildings, laying cables for security solutions, intranet services, and telecommunication services.
CCTV Solutions
RTF InfoTech deals with security CCTV and surveillance across all sectors with an emphasis on advanced technologies. As a trusted and reliable partner, our high-tech security systems are tailored for business premises, homes, schools, government buildings, and farmhouses. Our professionally setup high-definition cameras, coupled with live monitoring and easy-to-use features, give our clients total coverage and satisfaction. We at RTF InfoTech believe in being your trusted partners to deliver exactly what you need when it comes to security solutions.
PABX/IPBX Solutions
RTF InfoTech provides a comprehensive range of communication solutions, from basic analog PABX systems to advanced IP and Hybrid systems. We provide consolidate voice, video conferencing, team messaging, and file sharing into a single, cloud-based application that works across desktops and mobile devices. Advanced Interactive Voice Response (IVR) systems use intelligent routing to direct callers based on their specific needs, agent skills, or time of day, significantly reducing wait times
IT Support (SLA/AMC)
RTF InfoTech offers a proactive and strategic approach to managing a company's critical technology. On the computer front, technicians handle the entire lifecycle of hardware, from procurement and initial configuration to ongoing troubleshooting and performance optimization. This includes managing software updates, enforcing cybersecurity protocols like endpoint protection, and providing 24/7 helpdesk assistance to resolve user issues and minimize downtime. Simultaneously, server support focuses on ensuring infrastructure reliability through constant monitoring of health metrics, capacity forecasting, and routine patch management to prevent system crashes. Whether managing physical on-premise hardware or virtualized cloud servers on platforms like Microsoft Azure or AWS, IT companies implement robust backup and disaster recovery plans to safeguard vital data against evolving cyber threats. Ultimately, this comprehensive support allows businesses to reduce operational overhead while ensuring their technology scales seamlessly alongside their growth.
Access Control Solutions
RFT InfoTech secures your physical and digital thresholds through advanced Access Control Solutions. Our team provides end-to-end management of modern systems, including biometric authentication, mobile credentials via NFC, and cloud-based dashboards—ensuring only authorized personnel enter sensitive areas like server rooms or executive suites. By integrating these physical safeguards with your existing IT stack, we enable real-time monitoring, automated lockdowns during emergencies, and comprehensive audit trails that simplify regulatory compliance for standards such as GDPR, HIPAA, and SOC 2. This proactive approach not only reduces the risk of unauthorized entry and internal data breaches but also eliminates the administrative burden of manual keycard management, allowing your business to scale securely with 24/7 technical oversight.
PoS Solutions
RTF InfoTech provides advanced, cloud-based Point of Sale (POS) solutions that serve as central operational hubs for retail, hospitality, and service-based businesses. These modern systems are essential for navigating the UAE’s fast-paced market, offering built-in VAT and Federal Tax Authority (FTA) compliance to automate tax calculations and generate bilingual (Arabic-English) e-invoices. We specialize in integrating these POS platforms with existing ERP, accounting, and e-commerce systems, enabling real-time synchronization of inventory, sales, and customer data across multiple branches. Beyond basic transactions, our solutions leverage AI-driven analytics for predictive stock management and personalized loyalty programs, while also supporting diverse payment methods including digital wallets like Apple Pay and Google Pay. By offering technical support and on-site training, we ensure that our clients can maintain high operational efficiency and deliver seamless customer experiences in a highly competitive digital economy.
Audio/Video Solutions
RTF InfoTech can transform traditional meeting spaces into intelligent, efficient hubs of collaboration by offering comprehensive conference room setup services. These tailored solutions move beyond basic audio-visual (AV) equipment, incorporating advanced technology and seamless integration to support hybrid work models and enhance overall productivity. Our Services typically encompass initial consultation, custom design, professional installation, and ongoing support, ensuring a frustration-free experience for users and IT teams alike. The key features of our AV solution includes High-definition video conferencing, Advanced audio systems featuring echo cancellation, noise reduction, and beamforming microphones, Interactive displays and digital whiteboards, Wireless presentation tools, Smart automation and room scheduling with Seamless integration of popular platforms like Zoom, Microsoft Teams, and Google Meet, allowing for effortless connectivity with existing workflows.
IT Consulting
Nowadays all business processes are almost entirely computerized. Every company needs effective IT solutions to have a competitive edge on the market. Optimizing business IT environment takes a lot of time, effort, and professional expertise. This is where small companies suffer the most. Unlike big corporations, they don’t have enough resources to hire in-house IT specialists for managing their computer systems full-time.
Luckily, there is a solution! RTF InfoTech provides outsourced IT consulting services that can help to take your business to the next level. Our specialists will thoroughly assess your current potential, study your requirements, and smoothly transform your IT environment to serve your needs best. Based in the UAE we have already helped dozens of local organizations to upgrade their operating systems, transfer their data to the cloud and expand their possibilities.
Cyber Security
RTF InfoTech Protects internal networks of our clients from external threats using firewalls, Intrusion Prevention Systems (IPS), and secure SD-WAN. We Secure their dividual devices (laptops, mobile phones) with Next-Generation Antivirus (NGAV) and Endpoint Detection and Response (EDR). RTF Safeguards our client's data and applications across multi-cloud environments (AWS, Azure, Google Cloud). We Enforce Zero Trust principles to ensure only authorized users can access sensitive resources. We Provide 24/7 continuous monitoring and active threat hunting by expert security analysts. We also Identify and patch security gaps through Penetration Testing and risk audits.